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UZ Consult
Traning in ITIL courses
I deliver courses as trainer for open courses
Apart from consultancy i deliver training as an accredited trainer. I have delivered a vast number of ITIL courses (foundation as well as intermediate courses) and also Kepner-Tregoe and GDPR foundation and practitioner courses are on my list.
I deliver courses as trainer for open courses, and also for internal courses. I also design and run programmes, if you wish to train a large number of employees.
The courses can be tailored your organisation, and additional courseware can be developed to further the involvement.
The courses I train are:
- ITIL V3 Foundation
- ITIL V3 intermediate
- Service Strategy
- Service Design
- Service Transition
- Service Operations
- Continual Service Improvement
- Service Offerings and Agreements
- Planning, Protection and Optimization
- Release, Control and Validation
- Operational Support and Analysis Managing Across the Lifecycle
- Kepner-Tregoe
- COBIT
- GDPR Foundation with special focus on IT
- GDPR Practitioner with special focus on IT